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‘A slap in the face’ – Asos bans shoppers for making too many returns
The retailer has been cracking down on customers with high return rates – but some say it is unfair.
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Ensuring Boston Ballet Stays Relevant
A case study on balancing legacy with innovation.
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Create a Company Culture That Takes Cybersecurity Seriously
How to inspire action using behavioral nudges, public commitments, and incentives.
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The AI Revolution Won’t Happen Overnight
Six ways companies are misjudging the technology’s potential to create value.
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Moms Demand Action Founder on What It Takes to Lead Change
A conversation with the founder of gun safety group Moms Demand Action about driving change.